In the first lesson, participants will gain an understanding of the fundamental principles of the ISO 9001:2015 QMS standard, supplemented by the directives of ISO 19011:2018. We will cover the different types of audits, their methodologies, and the central responsibilities of an auditor. Practical sessions include formulating a Stage 1 Audit Plan, followed by an execution exercise of a Stage 1 Audit, reinforcing the foundational principles of Auditing.

This lesson focuses on the detailed planning required for an ISO 9001:2015 audit. Participants will be prepared for a Stage 2 Audit, develop comprehensive checklists, and learn the essentials of initiating opening meetings. Simulated exercises provide hands-on experience in the audit process, emphasizing the importance of context and risk assessment. The lesson concludes with a discussion, ensuring a deeper understanding of the audit process.

This lesson delves deeper into the auditing process for ISO 9001:2015. Beginning with operations auditing, the lesson focuses on performance evaluation, addressing critical sections like 9.1, 9.2, and 9.3. There will also be a study of continuous improvement processes in accordance with the ISO standard. The lesson concludes with practice questions, ensuring participants are well-prepared in ISO 9001:2015 auditing methodologies.

Starting with a comprehensive course review, this lesson moves into the essential tasks following an audit. Participants will learn the procedures for generating audit findings, emphasizing Non-Conformance (NC) Reporting. Further, the lesson covers the detailed process of creating an ISO 9001:2015 audit report. The concluding section highlights the importance of post-audit activities, focusing on the review of corrective actions and ensuring proper follow-up, all in alignment with ISO 19011:2018 guidelines.