In the first lesson, participants will gain an understanding of the fundamental principles of the ISO 9001:2015 QMS standard, supplemented by the directives of ISO 19011:2018. We will cover the different types of audits, their methodologies, and the central responsibilities of an auditor. Practical sessions include formulating a Stage 1 Audit Plan, followed by an execution exercise of a Stage 1 Audit, reinforcing the foundational principles of Auditing.

The emphasis lies in conducting the audit and formulating audit findings. Through structured exercises, participants will audit specific areas crucial to the ISO 9001:2015 standard, such as leadership responsibilities, setting objectives, and the role of organizational support structures. The lesson concludes with practice questions and discussions, solidifying the participant’s knowledge of the ISO 9001:2015 auditing process.

This lesson delves deeper into the auditing process for ISO 9001:2015. Beginning with operations auditing, the lesson focuses on performance evaluation, addressing critical sections like 9.1, 9.2, and 9.3. There will also be a study of continuous improvement processes in accordance with the ISO standard. The lesson concludes with practice questions, ensuring participants are well-prepared in ISO 9001:2015 auditing methodologies.

Starting with a comprehensive course review, this lesson moves into the essential tasks following an audit. Participants will learn the procedures for generating audit findings, emphasizing Non-Conformance (NC) Reporting. Further, the lesson covers the detailed process of creating an ISO 9001:2015 audit report. The concluding section highlights the importance of post-audit activities, focusing on the review of corrective actions and ensuring proper follow-up, all in alignment with ISO 19011:2018 guidelines.